Russia13 ✭

thanks guys. Hopefully it’s resolved soon and I can get back to my work! Thank you

Not your fault @Scott i did include all details in the first chat correspondence. Hopefully resolved soon. Still no contact on the support ticket. Again I understand it’s not anyone who’s trying to helps fault. I’m just expressing my frustration on the matter, as I should as premium customer x 2. cheers.

Hey guys. It’s now been almost 15 hours and I’ve still not had a reply or resolution or any communication for that matter in relation to my support request. I’ve now missed a rather important window to call home to family while working overseas…