Sal Khan

Gave it a shot and no go. Still get the same error but now no Virus warning pops up and still nothing in the quarantine. Tried the other drop down settings as well but with the same results. Really very strange. Now I don't know if it IS a BD problem. But it only started over a year ago when running IS2008. Hello Sal Khan,…

Well it's been a while. But I'm back and it's still happening as of tonight, but with a twist. I'm still getting the exact errors and problems as stated above many times however now, with IS2009, it's not logging the error in the quarantine as it would with 2008. I tried unchecking all the enabled features in IS2009 and…

1. Windows Vista Home Premium SP1 US 2. BD Internet Security 2009 3. C:\Users\Some One\AppData\Roaming\BitDefender\Desktop\Profiles\Logs\user_0001\1238408688_1_02.xml (all current logs are affected) 4. C:\Program Files\BitDefender\BitDefender 2009\uiscan_log_ids C:\Program Files\BitDefender\BitDefender 2009\uiscan_log I…

Could you be more specific? What version are you running? What other software is installed? For me: 2009IS, Vista Home Premium, no other Spy/malware scanning software installed except for Windows built-in stuff. Whether the Window's software is turned on or off, it doesn't matter. There are a few other threads started…

Me too!

This issue has been fixed (again). Is anyone else still experiencing this? Now I'm getting the error message in Windows Photo Gallery as stated originally, but it doesn't get reported in BT2009 history at all.

I have the same problem. Even if I click on any of the "FIX" buttons, nothing happens. I tried updating (Game mode is OFF) and restarting but nothing changes. It is my only issue to fix. I have 9 copies of various 2009 BD products, but on one system (of course, the most important) when the Pending Issue to Fix notice comes…

I just received confirmation that the issue has been fixed. Please update BitDefender and test if the situation as you described it still occurs. Ran update twice (just in case), restarted, and now have: Virus Signatures: 2795299 Engine Version: 7.24223 However, I still get the error messages in both Windows Photo Gallery…

The .bdq are the actual samples that we need. Please upload them to an upload service of your choice OR you can upload them on one of our FTP servers (details below): ----- horizon.bitdefender.ro user: ccsubmit-write00 pass: XM6wD6a(M]25 ----- Uploaded now and ready. (My apologies on the upload misunderstanding. For some…

Please upload the latest files from C:\ProgramData\BitDefender\Desktop\Quarantine (using any upload service you want). We will analyze them and if possible remove the detection. Attach are 2 of the 4 files in that folder. The .BDQ files would not attach. /applications/core/interface/file/attachment.php?id=4868"…

First of all I will need a copy of your history.xml: C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Events Also, please explain in detail exactly how you copy the images from the device and how you open them (we need to be able to reproduce the issue). It would also be great if you could upload…

Well, I can say with 99% certainty that BitDefender is causing some problems with WMDC. I went to a friends house who has wireless and the Firewall created a new traffic profile and requested new exceptions when I ran certain applications. The Bluetooth and USB syncing did NOT work at home, but it DID work when at his…

No luck yet? So... No Dice? Still does it. Phone is even updated to WM6.1 and BD Updates are frequent.

Please upload one of the infected file on http://www.virustotal.com/ and leave here the test link (disable BD shield for a few second to do this) It came up clean, it seems. I tried to manipulate the photo to make sure the virus warning still popped up, and it did. File 0622080941.jpg received on 06.30.2008 21:44:03 (CET)…

I'm having the same problem with my Samsung SCH-i760 Verizon phone. I'm by no means blaming BD in the slightest, but I have no idea where to turn to for a solution. The MSWM forums are useless. Howardforums were no help. Samsung has yet to get back to me. The other odd thing is every time I "try" to connect my phone via…

The file is not currently detected. This was probably a false positive which was in the meantime eliminated. Please update the signatures of you BitDefender installation. If the problem persists, please let us know. Best regards. I ran an update for BD (IS 2008), restarted my computer, and attempted to open and manipulate…

Wondering if any luck has been had with this that I may have missed? I just purchased a new 2GB MicroSD card for my Samsung SCH-i760 and whenever I put the card in my card reader, open an image (jpg) file, try to rotate the picture and save it, I get this Virus alert just like many of you. Kinda of a PITA. Edit: In case it…