Comments
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Dear Alex, Is there any news? I believe I am going to buy another AV software if there is no resolution. 'Cause this is killing my internet connection and it is very annoying. And could you please let me know if there is a chance for refund? Kind Regards, Freeze, Hello freeze_s, If you choose to rename the httproxy.dll…
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Hello freeze_s, If you choose to rename the httproxy.dll file, you will need to set the BitDefender update to download only the virus signatures updates, otherwise this file will be re-downloaded . Just in testing purpose we would like you try the steps described by my colleague, that will help you add eMule to exceptions…
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Hello freeze_s, This was a temporary resolution so that we can determine if the BitDefender HTTP scan is causing this. Now, you need to rename that file back and add an exception from http scanning for the eMule program. You will find all the instructions that will help you do this in the next post. Let us know if you need…
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Hello freeze_s, This was a temporary resolution so that we can determine if the BitDefender HTTP scan is causing this. Now, you need to rename that file back and add an exception from http scanning for the eMule program. You will find all the instructions that will help you do this in the next post. Let us know if you need…
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Hello freeze_s, Just in testing purpose we would like you follow the steps bellow : 1. Open BitDefender in Expert Mode and disable the Update module permanently. You will have to do this only while you perform the steps bellow. 2. Start your computer in Safe Mode. - restart the computer; - repeatedly press the "F8" key…
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Hello freeze_s, Please try the steps described here and also check that tread . Let us us know if the same issue occurs after you exclude eMule from the BitDefender http filtering. Thank you. Dear Alex, I am not quite sure if we both refering to same product., 'cause I have no "Firewall" section or tab in BD Antivirus. On…
