Sean NSW

Is there a solution that doesn't include uninstalling the software when I want to get work done? Yep...install an earlier version of BitDefender

Hi, I bought and installed bitdefender antivirus 2012 after a fresh install of windows. After closing any program i would get the message "X program Has stopped working". Eventually I would be unable to open any program without the same message appearing, i was unable to install anything or launch any game. I also got a…

Thanks for the information Cris, very helpful as always It's 5.30PM on a Tuesday afternoon here in Australia, so I suppose you won't see this until you wake up. Hope you slept well.

Hello Cris Thanks for the fast reply (looks like I'm not the only one up-late) have now located the update forum and will subscribe. Just one further question .. Because the "Update" topic is Locked I can't add a reply to it. So how do I "subscribe" to the topic. Thanks again Cris

Doh! I forgot to subscribe to this topic (under Post Options) after I posted this new topic.... ( I think it's bed time for me now)

Hello, Be kindly informed that the fix has been found however it can't be released directly, without being tested. You can workaround the issue by disabling the AVC option until the fix will be released via the Automatic Update Module. To do that click on 'Settings', go to 'Antivirus' and disable 'Active Virus Control'…

Hi, I have submitted 2 tickets in the past 3 weeks or so.... I have not received a reply for over 2 weeks now. Ticket IDs: 201109131003912 (13/09/2011) (No reply at all) 201108291002898 (29/08/2011) (Last reply received 02/09/2011) I was asked to send a bitdefender support tool log and a screenshot to the error, which i…

Just a quick up-date… I have now uninstalled BD Total Security 2012, and then reinstalled BD Total Security 2009. Was able to do this with some help from tech support (thanks) Everything is now running smoooooooothly . Upload and Download speeds have also returned to normal YAY! I have also been assured direct from BD…

Will someone technically competent, employed by Bitdefender, correct this Internet connection issue, AND, at the same time, tell Nikki605 the Bitdefender forum gadfly to put a sock in it!!!!! Dam annoying those gadflys, but tell what might help you rr1165, how about adding some sheep dip to your next bath. Maybe then you…

Hello, Please check the topic below and let me know if the issue persist after the last update performed. <a href="http://forum.bitdefender.com/index.php?s=&...st&p=120336" target="_blank">http://forum.bitdefender.com/index.php?s=&...st&p=120336</a> Regards, Hi Read the latest update news, and have confirmed that my BD…

Hello, Regarding the missing modules please post a screenshot of the BitDefender Total Security 2012 Security Center where the modules should be listed and aren't. Second, regarding the key please keep in mind that you are using the same license key (20 digits) you used to register the 2009 version therefore it will not…

See BitDefender's Refund Policy. Regards, By looking at my licence info in BD I still have 690 days left to run on my 2 year subscription, Just my roTten luck to now be into my 40th day ! "if I could turn back time......."

I have been using bitdefender for over 3 years now. The software was and is great but there are far too many bugs. I have supported bitdefender by uploading log files etc. each time I found a defect/bug but in response each year they release an unstable product. Same can be said for other customers... Please do not reply…

I personally am not saying that BD is a "faulty" program, as for most users it appears to perform well with no problems.(Just like BD 2009 used to on my computer ) But if a product is sold to the public based on user's computers meeting the minimum specs (as stipulated by BD), and there is no warning that it still might…

I've lost my Race Horse and I 'm back on the Old Donkey again! (see my post above this one) I have just finished a complete new download and a fresh reinstall Bit Defender Total Security 2012. Now I'm now pretty much back to where I was before I begun the whole process. My upload speed has reverted back to it's "squirt"…

I am 1 000 percent sure ! that Bitdefender Total Security 2012 is the cause of all the problems that have been plaguing my computer over the last few months!! I have at this stage completely removed Bitdefender Total Security 2012 from my computer system and it's gone from acting like a tired old donkey, to a race horse…

I'm getting no where I have now completely defraged and optimized my hard drive. I have also clean my registry files with "Wise Registry Cleaner" program I have. This has made the overall loading of the desktop and applications faster and smother but has made no difference to the ridiculously slow upload times I am…

It appears, considering that multiple users have posted here, that this topic pertains to BD 2012. I am going to move this topic from the BitDefender 2011 Products>Slowdown sub-forum to the BitDefender 2012 Products>General sub-forum. Regards, That makes more sense

I'm confused. You've posted about BD 2012 in the BD 2011 forum. Which is correct? Regards, Yes agree with you there, I just uploaded a small attachment (67.3kb) to this forum on a ADSL broadband connection and I also noticed the woeful! upload speed took at least over 1.5 minutes to just upload a 67.3kb (you can see the…