Sheepdisease

Well, well, well! The problem had deteriorated and I couldn't even run Windows Update(s) anymore. I went looking for answers and found the one I was looking for. Just be aware the the Vundo trojan is not detected by Bitdefender (not even using the highest security settings). I downloaded Malwarebytes' Anti-Malware (which…

Well. this is certainly annoying me!

OK, but don't accuse us of not knowing how the software works. We might not know all the internal stuff (because we don't actually work for BitDefender), but we know how it works. Cris. I don't personally believe that our friend was referring to you guys when they said that the staff did not understand how the program…

Hey!! Not that I complain or anything...but take a peak in Post #8, right at the beginning of this topic. I told you to disable all modules which monitor traffic scan (including Parental Control!). You said you already did, so don't blame us for not following suggestions... Cris. And I believed that I had disabled all…

Sorry, I do what I can to help others users when I have the time to read their posts... As I'm french I try to help french users first and sometimes I read english posts. As demonstrated today! I really appreciate your help, by the way you speak extremely good English.

No problem ! It's seem like people working for support don't know how this software works. They tell you to do many operations for no result while solution was simple. That's right, it does seem that way. It's a shame that you weren't around when I first posted this thread as I wouldn't have had to wait so long for a…

Hi Sheepdisease, Did you tried to disable both Parental Control and HTTP Traffic Scan together ? It's work for me... Wow, I don't believe it! I didn't think I had any parental controls enabled but it appears as though I did. I followed your instructions and now the games work perfectly! Thank you so much.

Hello?

http://www.nvidia.co.uk/Download/Scan.aspx?lang=en-uk Product Current Installed Driver Recommended Driver NVIDIA GeForce 8800 GTX 169.25 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.

Hello Sheepdisease, Sorry I just saw now that you had a lcd tv as monitor. A higher refresh rate is only necessary for older crt monitors.Did you meant with successfully working that neopets now works or did you meant that java installed correctly? Best regards Niels Java was installed successfully.

Hello Sheepdisease, I think that your drivers didn't updated properly because the date of your driver is 12/11/2007. So I would advise that you follow my previous instructions how to update the drivers correctly. What I also see is that the refresh rate of your screen is set too low. This will have an effect when playing…

Please oh please will somebody tell me where i can get an internet boxed copy of the current bit defender mailed to me? I really want to get a copy of the boxed version and i despise downloading the digital download stuff and the days worth of trouble i have to go through whenever i reformat and need a new copy. All im…

Hello Sheepdisease, To be sure that the driver update was successfully installed it's best that you post the driver date which can be obtained by typing the dxdiag command. But I assume that you indeed have installed the latest drivers. Do you have any security add-ins/plug-ins installed in Firefox? If so that could also…

Hello Sheepdisease, I am not sure if this is going to work. Close Firefox first and download the virtools file that I have uploaded. I needed to archive because otherwise I wasn't able to upload it here. Let the zip file extract to this location: C:\Program Files\Mozilla Firefox\plugins\ Change C: by the drive letter or…

Hello Sheepdisease, You need to install the latest drivers for your graphics card to be able to run virtools player correctly. First I need to know which graphic (3d/video) card is installed in your computer. To receive that kind of information please do this press the windows button together with r now type dxdiag press…

Hello Sheepdisease, What version of Firefox are you using? This flash version is only compatible with FireFox 2.0 You can verify which version you are using by going to help,about Mozilla Firefox. Version 2.0.0.13 is the latest version. It must work on windows vista see here.Otherwise it's very strange why they state that…

Hello Sheepdisease, Let's try this: 1. First close Firefox to do that see my first reply. 2. Start Firefox in safe by going to start,all programs,Mozilla Firefox,Mozilla FireFox (Safe Mode) Now check the boxes: reset toolbars and controls,reset all user preferences to Firefox defaults then press on make changes and…

That's okay, so any other suggestions?

I have BD AV normal and FF 2.0.0.13. I did checked about:plugins in FF and got: The games from neopets are working and even played some (funny stuff ). They're working on FF as well as on IE. My BitDefender was set on aggressive with http scan on and it still works good. Maybe you should try to update the flash version or…

However this problem come from HTTP Traffic Scan. Try to disable HTTP Scan like Cris said : BitDefender Security Center -> Settings -> Antivirus -> Custom Level -> Scan HTTP Traffic After that, clear the firefox's cache, clear cookies and retry to play your flash games. Other idea : did you tried to activate the game mode…

Thanks for this information, I am actioning it.

How come no other anti virus companies go down, get this glitchy, during moves? As icky as NOrton is.. can you imagine what would happen if 60% of their clients all couldnt run their operation at once because they were moving? It wouldn't make a different if Norton went down, their security solution never functions…

Hello?

Tried this too, unfortunately this made no difference. This is a stubbourne problem!

Cris, thank you for this information. However, when I disabled this service and tried the games again, it made absolutely no difference.

Thank you for your suggestions, but I have tried all of the above. I am using Firefox 2.0.0.13 and Flash 9.0. Shockwave Flash File name: NPSWF32.dll Shockwave Flash 9.0 r115 MIME Type Description Suffixes Enabled application/x-shockwave-flash Adobe Flash movie swf Yes application/futuresplash FutureSplash movie spl Yes

Dear Sheepdisease, That is because you need to manually install the flash plug-in for Firefox. Visit this link in Firefox.Close Firefox. To be sure that Firefox is really closed do this press the windows button together with r now type taskmgr press enter now press once on the processes name tab and look for an entry…