Spike ✭

Flex, I did use the "run command" for the file deletion, as you suggested and it worked great. I was able to delete all the files with Bitdefender or BD in the titles. When I tried to reinstall Bitdefender in "general mode", I got the "cannot copy installer" message. I guess now I will try sending an email to support at…

Hello Flex, Using the run command in safe mode, I deleted all files with the name Bitdefender or BD in the title. Now when I try to install Bitdefender I get the following message: "Cannot copy installer". Can you please tell me where I should go from here? Thank you for your help. Spike

Hello Flex, thank you for trying to assist me. I started my PC in safe mode and typed, "C:\Program Files" , minus the quotation marks, in the command prompt. After doing this I received the following message, "C:\Program Files is not recognized as an internal or external command, operable program, or batch file." That was…