SubSonix

On 2/4/2018 at 3:04 AM, activity said: yes with new version no cpu spikes (atc.sys), its cleary fixed for me (this take only six months lol). Seems to be fixed for me too

I received the same email and I'm glad to say that so far so good. (A few hours testing, but it used to show instantly before.) I'll keep an eye on it for a week and report back.

14 hours ago, azereus said: nothing new from BD to me after last reply on 22/12/17 that they found it and will fix it with new update no new update after 20/12/17 -> Version: 22.0.17.205 my version is 22.0.17.209 -> and it seemd to be solved. dont know anything about changelog -> /index.php?/forum/506-update/"…

Well logically you'll have to provide proof of purchase etc, so yes those who contacted support I'd say.

Yeah, reply said it'll be in the next update. Will also be getting compensated thankfully.

35 minutes ago, azereus said: update for you folks from bitdefender by mailreply on my case We have been able to identify the issue and develop a fix, which will be included in the next update to Bitdefender, we do not require any other information at this time. There was an update a few days ago -…

Just got this via email "This is just a quick note to inform you that the Bitdefender development team has identified the culprit and is working on a fix. The CPU spikes will be patched up soon."

Just wondering what version of Windows everyone Is running? Trying to narrow this down a bit.

As am I, but their replies are very slow.

I had no other issues with it personally, just this atc.sys for a few months. I've been using Bitdefender for years and couldn't be happier. Nothing's perfect, but I'm sure they can fix it.

Do you think it might have started when bitdefender updated to 2018 version? It seems that a lot of people are blaming that for things. I'm still waiting too, and attempting to assist via email.

Well there goes my idea that it was a Windows 10 issue. Definitely seems to just be a problem with bitdefender.

11 hours ago, Sorin G. said: Hello, Let keeps the thread clean of offtopic. /index.php?/profile/196941-subsonix/&do=hovercard" data-mentionid="196941" href="<___base_url___>/index.php?/profile/196941-subsonix/" rel="">@SubSonix we didn't stop working on this issue. At this time there is no new information, just that we are…

I assumed this was a support forum... I do like Bitdefender, I use it on all of my devices, hence why I'm seeking assistance...

8 minutes ago, Kamrul Hassan said: I don't see how I am doing harm to the brand, you think I only post at the Forums and doing to promote BD? If yes you are wrong Sir. There are several internal works I do to promote BD in so many ways if you see you will then regret it. If you have any issue I will try my best to help you…

I really hope this is being worked on, I found another 2 threads with similar problems. With no responses... I just realised I didn't mention which product I was using - Bitdefender Total Security 2018.

Looks like I'm not going to bother trying yet then :/ Not liking having to go this long without a third party Anti-virus...

Was updating directed toward me as well? If so, I will report back either after a week or if I continue to have issues, whichever is sooner.

17 minutes ago, Kamrul Hassan said: The above post didn't meant for you it was meant for the topic's creator who mainly had the problem. Ah, might want to make that clear next time.

8 hours ago, Kamrul Hassan said: Well in the real case, if you have wooden PC or having lack of maintenance of your PC this could be the cause. Your OS may be corrupted so try to download now again the latest version freshly of your BD Product or for even better result do it in a new OS. A wooden PC? What? There is nothing…

I too am having an issue with atc.sys spiking the cpu usage randomly. Most noticeable in games which causes them to freeze completely for a moment. I believe I only started having this issue when Windows 10 updated to CU or FCU, but those updates were completed very close together so I cannot be sure. Before then…