Comments
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Alexandru_BD - Thank you for taking action on my refund; I just received an email notification from Marius_D that it was happening. Just to be clear: I have been and will remain a loyal Bitdefender Internet Security customer. It's been a terrific app and I have absolutely no complaints. (It's why I went to Password Manager…
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Just wanted to bid you all goodbye. I just learned that Bitdefender's policy on refunds is none beyond 30 days; I've already gone to another provider. For the record, I've never gotten a response from Customer Support that has proved to be useful.
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Workaround doesn't work for me - Android 11 on Moto G5 Power (2020). I've requested a refund for Password Manager.
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Dear Alexandru_BD: I just received your email message with links to review here, which I've already done. Nothing new on the Open Ticket front. As a reminder, I'm using BDPM on a Moto Power G (2020) running Android 11. I don't know if I'm experiencing what the Android 14 users are, but I'm unable to login - the app accepts…
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Here's the latest emailed case update I received two days ago: Hello, Thank you for your patience while waiting for my reply. This is a follow-up email regarding the bug report that you have sent us. I'd like to inform you that our development team is still working a fix and it’s taking a bit more than usual. As previously…
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Nearly a month later I have the same problem on my Moto G Power (2020 - Android 11). I received an email response from Bitdefender Support three days ago. I followed the instructions; nothing worked. I responded accordingly two days ago and have received nothing else in response. (For what it's worth, this problem occurred…
