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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Could you please clarify something about the updates? I just received an update request and there was the signature file update and a product file update. The product file update included the .DLL files that was renamed. Is this being sent because BD checks to see if the file exists and if not, it sends a new copy OR is it…
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Hello Edelia, Yesterday we have released a major update with a new version of the file that you disabled, "bdsmtpp.dll" . Please open BitDefender in Expert Mode, click on the Update module then click on the Settings tab. Make sure that the option "Silent update" is checked then click on Apply. After that click on the…
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I was infected with Vundo and it turned off AutoUpdate. Tried everything. Spybot found it and said that it had eliminated it. I was able to restart AutoUpdate but it came back. VUNDOFIX didn't work, didn't find anything. I managed to find a program from Malwarebytes' called Anti-Malware that solved the problem (so far).…
