Thurmas

Thanks for nothing BitDefender. I gave you the chance to salvage some form of the possibility of my return as a customer. Your pathetic customer service and this entire experience ruined that. Enjoy bankruptcy. It's all you deserve after this dismal showing of support, expertise, patch testing and transparency of what…

I downloaded and burned the latest image to a disk. It boot_s from the disk fine, opening up an operating system that I assume is Linux/Knoppix? But, then when I shutdown and put the recovery disk in, I still get the same error. Am I suppose to install the Knoppix to my computer some how? Or switch disks and then start…

So...I'm trying to backup what files I can with the BitDefender recovery CD I made. But it's not working. It starts out looking just like the image here: http://www.bitdefender.com/site/KnowledgeBase/business/#417 However, when it gets to the line "Scanning for USB/Firewire devices... Done." that's the last good process it…

After about 10 attempts, I'm now to the point where Startup repair has flat out said that it cannot fix the problem. I can't system restore. I can't load last good configuration. Normal and safe mode neither one will boot. I'd like to backup some files with a rescue CD but I have gotten no response on whether or not I can…

Those directions on the "Saving files onto a memory stick with the BitDefender Rescue CD" page list using a removable memory stick via USB to save on to. Can you use an external hard drive instead of a memory stick?

It's impossible to find the information on the forum because everything is moving so quickly. At least this thread seems to be accessible. I've tried everything I could find so far to get my computer to boot up again. I tried every option on the Windows 7 repair options when booting from the CD. I have no restore points. I…