Comments
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Scott, thanks so much for this information. I stepped through all the items you listed and was amazed to see what was still on my computer after thinking that everything had been cleared during the re-installation of the software. Since I am not very technically advanced or computer literate, it took quite a while, but…
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Scott, thank you for the reply, but I have tried the process from the Dashboard shown on the video many times in the last week (every day, different times of day, etc., and the scans do not start. They did run as expected until around a week, or so, ago. I have also tried to start a custom scan after entering the custom…