Vexila

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  • Hello Vexila, Please let us know if you encountered any issues after the update was installed and also what BitDefender are you using. Thank you . did you understood my question? a large update been released yesterday and people want to know why and why now and what has been changed. I asked for the changelog or a Link or…
  • Hello Vexila, We assure that virus_submission@bitdefender.com is functional and my colleagues from the Virus Analysis team are investigating every sample that is sent there . It is not necessary to generalize this issue, because, from various reasons, we may have not received the email sent by Mr.00 and that is why we have…
  • Hello I have sent a sample of three weeks to mail: -- virus_submission@bitdefender.com But not detect if the same update What new E-mail, Laboratory viruses ! Thank you this has happend to me many years ago and some few month's ago but they are a joke, support[at]bitdefender.com says for faster additional send them to…
  • Hello, 1 question Vexila, "Just disable..." do you means disable the BDIS 2009 Real Time protection?? Thanks in advance. exactly. - Just disable the real time protection.
  • Just disable antivirus and remove the file manualy or download CCleaner and run it to clean while bitdefender AV is disabled, then the file should be gone, then dont forgett to ENABLE AV again. good luck.
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