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@southerndoc , I found that if you uninstall and reinstall Bitdefender, you do not have to set up Scam Copilot. If you don't go through the setup of the Scam Copilot, then the product behaves just as before without the copilot prompts. If you do set it up, then I found that by turning off the Scam Wave alerts, that turned…

@Alexandru_BD Thank you for the response. I did get an answer from support, and it is as you say. Old subscription versus new essentially. I have a satisfactory answer so thank you for the follow up!

I was wondering why I do not see scam copilot on any of my installations (Mac or iOS). I have a premium account but the feature is not available on any of my devices. The documentation states that a premium or ultimate plan is required, and I have premium so not sure why it's not showing up. Based on @southerndoc comments,…

Thanks for the update

@Alexandru_BD , Is there any update on this? I get updates for a couple days, twice a day, and then nothing. I'm again on day two of no updates.

Thanks for the update @Alexandru_BD

Got an update on the 30th of August, and now back to no updates. Two days and no definition updates. I uninstalled and reinstalled, and now have the latest version (10.2.0.9) and apparently this hasn't fixed the issue. This has been an ongoing issue ever since it purchased Bitdefender several months ago, sporadic times of…

Same here - no updates since the 27th. Wonder if someone from Bitdefender can confirm if updates have been sent, or if they just haven't sent any out (which I would find hard to believe).

This could be. So far, after yesterday's application update, I seem to be getting threat database updates. I am now on application version 10.1.1.5.

I think the suggestion of a release history of the signature updates would be good. At the very least, you could determine if you are getting the latest updates or not. My experience with other antivirus software is that the signatures get updated at the minimum of once a day, and many times, several times per day….so,…

Yes, I got an update on both machines last night.

This is a common occurrence for me on a MacBook Pro and a Mac mini. Both exhibit the behavior. They will go a few days with no updates and then strangely start getting them, only to cease a few days later. I cannot find any rhyme or reason for this and I've tried rebooting and also re-installing. When you reboot, it claims…

I don't know where that is located, but you would think at a minimum there would be daily updates.

Yes, when I select update threat information database, the program tells me that it is up to date.

I'm having the same problem. No signature updates since the 18th. Sometimes Bitdefender will go two days without updating.