Comments
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I uninstalled using the control panel. Had I known there is an unnistall tool provided by BD, i would've used that. I assumed my problem stemmed from the change from my old email account registered with BD to a new one. There were 2 email addresses in the registry (one Value name "Email" and another "E-mail") so I deleted…
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Please post the ticket number you received from BD support. Regards, Ticket ID:201108191003475 I have already solved the issue by uninstalling the product, deleting some registry entries and installing the product again.
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I have the same issue. Ive been dealing with BD customer care for days now but we can't seem to solve the issue. It seems that BD isn't recognizing my BD account after logging in that's why it won't update
