W8WCA ✭

Wait -- You got help for the FREE version of BD, yet I can't get help even after PAYING for BD? I request support, then wait 4 or 5 days, and get a bizarre response, to which I reply as best I can. Then, I get some canned nonsensical non-answer, followed by message after message after message saying they're waiting for a…

I really wanted this to work, but looks like it's not going to go. OK I reinstalled Bitdefender AFTER I stopped every service I could, and did it all again and sent this (worthless) screenshot As stated clicking about (or anything from the popup menu) does nothing at all I also redid the log .zip file with their tool and…

ahhh thanks! I really wanted this to work, but looks like it's not going to go. The first .zip I sent them - told them this: After analyzing the information we received from you we concluded that there are other security solutions or applications installed on your system, which could conflict with Bitdefender: - Panda -…

I believe graciliano was making the point that it is easy to inadvertently download something you don't want, that in the Flash download/update they have a checked box to also download another antivirus scanner, miss it and you have two security solutions on your computer which can cause problems. (We don't like to mention…

I have tried repair complete uninstall and using CCleaner after then re install too many times! There is no check box about Flash in the install file I downloaded I do not get ANYthing period. I did contact support and pretty well got nothing. I cannot believe others have not had this problem. I give Up on Bitdefender I…

"About" should show up in the the interface (see the attachment). If you are having problems, they may be due to software conflict, i.e., another anti-virus installed, or improperly removed, causes problems. Please make sure you have no other security solution installed (except for Windows Defender, which automatically…

Bitdefender Antivirus Free Edition is normally quiet and should appear to do nothing. It only notifies when there is a problem, e.g., a threat is detected, or after completing a Deep Sweep (a weekly auto scan). It should also notify the beginning of a requested scan, or the end of it. If a scan is in progress, there should…