Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Sadly Bitdefender does not offer a cancellation option in the settings of a user's profile. You literally have to email them to request a refund up to 30 days after purchasing the item. The whole process is painful and confusing. I definitely would never recommend this product based on my experience. I did stumble on…
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I was auto renewed today for a year subscription despite not authorizing Avangate to renew. I went to "Bitdefender Central/my payments" to cancel and got the same "can't connect to bitfinder store" nonsense. I've emailed Bitfinder to cancel any renewals and subscriptions. I also contacted PayPal to begin a dispute claim.
