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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I also have this problem and have Ticket ID:201209241002068 logged for the problem. I have provided all the requested reports and followed all the requested instructions to no avail. If there isn't a fix for this soon I will be reverting to Norton IS and requesting a credit from Bitdefender.
