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Thank both so much! The auto-up and security widget had both been turned off. Not sure how, but I have turned them back on and set it back to auto-update. My "wheel" thingy is back, but the button in the upper right corner of the main screen still won't stay on auto and keeps flipping back to "user mode." I hit the…

No disrespect intended, but this sounds like a spammer of some kind. I mean, where's the company ID on the original poster's profile? And since when does an anti-virus program company send out spy-type posts "It's not important who I am...." really? Again, I mean no disrespect, but really? What's the point of your post?

Okay, many thanks Christian! Hello You have purchased Bitdefender Internet Security 2013 and this product doesn't have Safebox included. Only Total Security has the online backup module included. Take care.

Please ignore the post I made just prior to this one. But do read this one. I'm very tired at the moment and after posting the first reply to you (Christian), I realized I could have been a bit more clear about where I'm getting confused with my software. I purchased a Lifetime license but don't know if that's for the…

Thanks for quick reply, Christian. But, um, how do I tell which version I bought? Like I said, I'm definitely not tech savvy!