Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

ajfigueroac

Comments

  • Hello You have some .upd files in your installation folder. This means that some files could not be replaced during the update process. Please follow the steps from here to reinstall Bitdefender 2012 on that machine: http://forum.bitdefender.com/index.php?act...f=241&id=44 The ES kit for Bitdefender 2012 can be downloaded…
  • Hello again Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Thank you. Done, thanks a lot again for everything
  • Hello again I have checked the information in the system and the update for the ES market was delivered on February 6th. Are you sure that you have build .36 installed? http://forum.bitdefender.com/index.php?showtopic=32143 Thank you. Yes, 15.0.36.1530 . I tried scanning and restarting but no change whatsoever. Any…
  • Christian, I'm writing from Spain, I have updated to the latest build but I'm still getting "25 days since last analysis" is there a different ETA for the ES release or could this be something else? Thanks for the help
Default Avatar