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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Firstly if you can post the number of your support ticket here hopefully someone from Bitdefender will take a look for you. Secondly if you right click the BD icon in the system tray and choose "About" it will give you the definitions. At present mine reads 6604351 signatures and Engine version 7.56580. Support ticket…
