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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

alphalobo1

Comments

  • Thanks for the heads up!
  • Man, an automatic system scan just failed! I can't believe how amazing this product is but how unreliable it is! Please help me out here... I just wished that the product would work as it is, but it keeps failing and crashing my laptop. But on that note, I'm going to re-install the program... Hoping that would solve the…
  • Bitdefender has anti-rootkit technology. Hahaha. I had no idea... But it sure is nice to know that it has antirootkit technology!
  • What would be cool for the wallet in my opinion is that if it loaded faster on the sites... It loads so slow that the entire webpage must load before wallet options come up. It would be nicer if wallet actually did fill in the blanks before the page was done loading, but for the most part, it's still slow. I don't doubt…
  • I just want to double check on this, can you also post the specifications of your desktop? I just want to check things to see if you have enough resources. And which game are you playing? Sure! My laptop is the G75-BBKW edition. i7, 8GB, and Nvidia 660m. I am playing games ranging from…
  • http://speedy.sh/sDD7S/odscanui.log That's the download link to the file that I uploaded. Please examine and analyzed when you can Good luck! And as it turns out, the scan started slowing down the computer at the very end before the crash came along. If you can't tell the difference from the log, it was toward the end that…
  • 6. Please also try to start other types of scan - Quick Scan - Custom Scan - Contextual Scan (right click on a file/folder and choose "Scan with Bitdefender") and check if the same crash occurs. Please upload the logs on http://www.speedyshare.com/ , http://www.sendspace.com or any other file hosting website and then reply…
  • 6. Please also try to start other types of scan - Quick Scan - Custom Scan - Contextual Scan (right click on a file/folder and choose "Scan with Bitdefender") and check if the same crash occurs. Please upload the logs on http://www.speedyshare.com/ , http://www.sendspace.com or any other file hosting website and then reply…
  • @ alphalobo1 Are there any other security solutions (e.g. antivirus, tune-up) on the same PC, besides Bitdefender? Please remove them and run a new system scan. If the issue persists, please tell me if it occurs each time while scanning the same file. In such case, I will need the path and the name of that file. Thank you.…
  • Yes, I have.
  • you should be able to get round that using the downloadable uninstall tool in windows safe mode: http://www.bitdefender.com/site/Downloads/...l_consumer.html Thanks a lot, man! That solved the issue and Bitdefender is now running ahead at full-power!
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