Comments
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Go to their Face Book page and put your complaint in a comments box with your ticket number, I did after not hearing from their Customer Support for three days and the issue was resolved in 20 minutes!
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Same problem here, 20+ days passed but no reply to my ticket, seems tech team gone on vacation. Go to their Face Book page and put your complaint in a comments box with your ticket number, I did after not hearing from their Customer Support for three days and the issue was resolved in 20 minutes!
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I am also experiencing similar problems I got notification that one of my 3 licenses is about to expire when it shows I have hundreds of days in credit. I went ahead anyhow and downloaded the Update which all went well until it wouldn't accept my current Total Security 2016 Validation Code? The system of ' Tickets ' is a…
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Similar problems, tried to upgrade to Internet Security 2016 taking advantage of an offer. Uninstalled BD Plus 2015 downloaded the upgrade which gave two options both of which were 2015 versions (Internet plus and Internet Security), the activation key they sent did not work, exasperated!!, so have resorted to the original…