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YES. ME TOO. I TOO HAVE THE EXACT SAME ISSUE. BUT COULD NOT GET ANYONE ANSWER MY ISSUE TOO. TERRIBLE ANTIVIRUS. WORST SUPPORT. THE PRICE I PAID FOR LEARNING IS HUGE. PROBABLY I SHOULD HAVE GONE FOR KASPERSKY. WHY ON EARTH I CHOSE THESE STUPID, DUMB BITDEFENDER. MY TICKET NO. IS 2015102705130002 THIS WOULD BE MY LAST…