Comments
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Hi, Please check your email. You have my answer on how to further investigate and try to resolve this issue together, I will assist you in checking the installation and find a resolution for it. Regards, I have agreed and sent you a reply, containing all the information you wanted to know regards Anirban
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Hello DA Hello Anirban, Please uninstall the following software from your computer: - jv16 PowerTools 2010 The reason why you received the error message is because BitDefender was not correctly installed due to the above mention software. You only had the firewall driver installed, the other drivers were not loaded.…
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Hello, In order to troubleshoot the issue you are encountering we would like you to follow the steps below: 1. First please unplug the internet cable from your computer or disable your Wireless Adapter, if you are connected to a wireless network. 2. Click on Start and then choose My Computer/Computer. 3. Browse to:…
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Hello, Sorry for my late response, it was my birthday on Friday and I was off for 2 days The issue you encounter was escalated and now resolved with an earlier product update. Please repair BitDefender then update it and the issue should be resolved. To repair BitDefender follow the steps below: - Click on the Start menu…
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game mode is turned off.....it is not for game mode I think. you can check the screenshot attached herewith. still no reply from bitdefender professionals, it is frustrating. so please take care of the issue. thanking you.
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Hello, I am using bitdefender for last 3-4 years. recently I uninstalled my bitdefender ts2010 and installed Bitdefender 2011 Total security(http://download.bitdefender.com/windows/desktop/total_security/final/en/x64/) in my system(win-7,64bit). After installation no services of bitdefender is not…
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Hello anirban, We are glad to hear that this issue has been solved. In case you will encounter the same error message, we would like you to follow the steps bellow : In order to be able to further investigate the issues caused by Registry Control we would like you follow the steps bellow : 1. Open My Computer. 2. Browse to…
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Thank you for your kind attention. Yes I will follow the steps if next time i get such problem.
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A lot of thanks to u davey. The problem seems to have fixed automatically. now update is working fine...
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this just took 12mins from start to finish,lol o/s vista hp sp2 x64 just now i got another signature update of 1076 kb. it got download and install with in few seconds...cool...
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A fairly large signatures update just came through -- 1978 KB. I also got a large sinature update of 1975 KB.I am gettting manual updates in a regular basis. Its look like every thing is smooth again. I got 3 updates in last 3 hours. my engine version is 7,28784 now. i am using windows 7 32 bit and BIS 2010. what worked…
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And just to add: this morning two updates did squeeze through but the rest of them are giving me this error. And when the updates do squeeze through, I get the "Bitdefender services are not responding" message or the "Critical error" message. I am also encountering the same problem.whenever going for an update, automatic…
