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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Unfortunately, I also have issue with slow internet connection. I've figured it out that the on-access scanning might cause the problem. Here is two screenshots. Turned off: Turned on: I'm using Bitdefender Internet Security 15.0.34.1437 (trial). Cheers!