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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I, too, am experiencing problems with all Unreal Engine 3 based games (Unreal Tournament 3, Mirror's Edge, Nurien). I also have far lesser CPU scores most times I execute 3DMark Vantage (32kish when it works vs 25kish when it doesn't). Very occasionally, any one of the above will work fine, but once any one UE3 games is…
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Hello, How to download by update when the pc restart loop? No access to BitDefender. Thanks Well in my case, the original install did not BSOD me. It was an update that went out a few weeks ago that started causing problems for me. You may be able to uninstall and reinstall if it's the same for you. That will skip over the…
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Yesterday's update fixed my BSOD problem. If you haven't updated yet, you should do so.
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@Merritt A new driver was shipped via BD Update. It should fix the BSODs. It did. Thank you.
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Same problem, reported it some days ago: http://forum.bitdefender.com/index.php?showtopic=15375 The driver file that's crashing out was updated this morning. I re-enabled my firewall about 10 minutes ago and so far no crash, but sometimes it takes 20-30 minutes to happen. Maybe try updating and see if yours is fixed, too.
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I saw that BdfNdisf6.sys was updated as of this morning. Re-enabled my firewall, let's see how long I last.
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Has any progress been made on this?
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Hello AOStang, Thank you for uploading the minidump files. If you can, also please take the time to follow the instructions from the email that we have sent you and reply with the generated reports attached. We are looking forward to your reply . Thank you . Done. The only problem was that there was insufficient time for…
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She is unable to take a screen shot of the Blue Screen because it shows up for a second and then immediately reboots. There isn't even time to see her desktop before the Blue Screen appears. Try booting into Safe Mode by hitting F8 at boot and choosing it from the boot options. That should prevent the Bitdefender device…
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I am having the same problem. Everything has been working fine since 2010 official released day, then suddenly this morning I've been getting BSOD at least hourly with one of the bitdefender .sys files (forget which exactly). I have 6 minidumps that have happened this morning. I uploaded them to:…
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Hello LedZeppelin129, For start please go to the next location:C:\WINDOWS\Minidump and reply to the email received from us, with the files that you will find there attached. Until we will solve this issue, we recommend you to install BitDefender 2009 as described in the email. We are looking forward to your reply . Thank…
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A BitDefender build for 64bits is "in production" and as soon as we can we will give you some more information. Of course you will upgrade your BitDefender 32bit edition to 64bit free of charge when it will be ready. Thank you very much for the update.
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Actually I own 2 copies. I just went from Vista 32 to Vista 64, thought. Was just trying to find out if it blatantly wasn't worth trying so I don't hose my system completely up lol.
