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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Never mind, the problems became so big with BitDefender Internet Security that I just uninstalled it Got a bsod, my webbrowser did not even display the websites correctly. It was time for a change and go back to Kaspersky.
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Sorry to hear, but I don't know any solution That makes 2 of us. I just want to thank you for trying to help me.
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Thomas12 Well, I don't know why it's not working. My browser is redirecting me to bitdefender.nl, whatever I try. It's not a bad site (malware), I even used ADW cleaner to remove eventual bad things, but there were none. Tried private browsing : hideme.be = bitdefender.fr anype.com = the right site but where the captcha is…
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@Thomas12 Thanks for your reply ! It was back today on shareware on sale but no avail, it does not work. They definitely want me to buy it. I still have some days left on the 2015 version, maybe I'll get another chance later on.
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Paul-Robert : Thanks for your reply. I cleaned cache and cookies from the browser, on Google Chrome and on Internet Explorer I still get redirected to bitdefender.nl I even tried on another computer and did the same thing with MS Edge, same result as before. I suppose that it expired already. Probably have to wait to give…
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Thanks for your replies. @jithin : it must be location based, since I'm simply redirected to bitdefender.nl that is just commercial and wants me to buy their software, no other possibilities, except the trial version of 30 days which is a big difference. @Burgurne : I'm definitely not a robot but there is no way to prove…
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Hello Niels, Thank you very much for your reply, my license is good until August 2008, time enough to make up my mind and upgrade .... hopefully to a stable and error free BD antivirus software. Regards. arleetel.
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Hello Niels, I used the specific tool you mentioned, even checked the version clicked the link you gave me and yep, it's the one. I also did read about the probs in the forum and quite frankly, I don't want to go through all this again, I prefer to wait until the complains stop, what was I thinking ? Maybe, just maybe…
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Thanks for your reply. Have BD AV10+ on the computer and I just want to know how long it will be updated ! It's on the laptop (Vista Home Premium) that I tried BDIS 2008 and I'm not prepared to retry this operation which took a whole afternoon. I tried those patches but did not work, even could not shut off the computer…
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Had the same problem as avarg5, my solution for the time being is going back to the 9.5 version. The strange thing is that I did not have any problem with the other computer !
