arranh

It may have been a one off as its been running fine since my restart on Saturday. Fingers crossed.

On 7/4/2017 at 8:12 AM, sirace135 said: Thanks for the heads up. Really looking forward to this getting resolved... Who did you hear the news from? One of the support staff with whom I have been emailing.

For those with this problem, I've had confirmation that the fix will be rolled out within the next week.

On 6/8/2017 at 8:31 PM, Sorin G. said: Hello, Sadly, the best option isn't not to transcode, but to not use Bitdefender. I agree with the comment about questioning how secure Bitdefender is if it can be so easily crashed by another process. As loyal, paying customers of your product, can we please be told when this will be…

I'm running Windows 10 64bit Creators Update. My Bitdefender starts but, after a day or two, it stops responding, icon turns grey, and I sit here unprotected. To make it worse, it doesn't tell me that the service has stopped working. I'm going to try reinstalling BD and see if it works.

3 hours ago, mdgboxx said: HI arranh, Relax my good man, I know it's confusing at first glance, but NO, you will not lose your 99 days. (If you have an active license) If when activated, which you should do, your 99 days are not added, the issue will be fixed by support. Contact them if needed. CHeers, 465 days on my…

Hi, I got the email with the offer of a discount on the 2017 version. The email said that a year would be added to my subscription. I have 99 days left on my current subscription. However when I go to activate it it says it will replace my current subscription. So I'll lose 99 days. If I had known that (that it wouldn't…

Any word on this issue being resolved?

Yeah...at first I thought is was ok, because it's hard to track down specific problems, that may be connected to hardware or software issues, but it's been 2 months. Come on, how hard can it be? I have a couple of dozens subscriptions at my firm, and I'm starting to go on the same road as AcePuppy - cancel my subscriptions…

Well friend, just so you know, in the future, every major problem that appears out a sudden is usually related to the antivirus solution - bitdefender or any other. Your last resort should be reinstalling windows or changing hardware components. Hi, Yeah, I honestly checked all the other software I had installed before…

My thanks to the person who found the port scan fix. I'm trying it now and hopefully it resolves it. This is a frustrating issue that should have been fixed in March. It took me months to finally work out the fault was caused by what, I believed, was the best security software out there. In that time I actually went and…