asood

Thanks for sharing the info, your experience and how you resolved it. I'm glad it's working for you. The date on the communities.vmware.com post is 2009 and it doesn't list Windows 10 as a supported OS so for now, I'll just leave it as is. I've already spent too much time on something which should be trivial. I don't want…

It's been 6 weeks now (Jan 15 - Feb 11) and it's still not resolved. Support is simply ignoring any emails and not responding. I didn't have any other choice except to UNINSTALL BITDEFENDER and go back to the service I was using before - Sophos Home Free.

I opened the ticket on Jan 15 and it is now Feb 6 and the issue is still NOT resolved. I find it hard to believe how awful the support has been. I could NOT have imagined that a reputable tier 1 security company's support could be this bad for what should be a straightforward issue. I don't know how many times I've replied…