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astromo

Comments

  • I've opened Ticket ID 2013122400270001. Thought it would be a good idea to formally register that there's an issue and offer to assist with resolution from a user perspective. For info, I've got Asus H87I-Plus motherboard. @ astromo Thank you for pasting here your ticket ID, I will keep an eye on your case. Thanks for the…
  • Thank you very much for your prompt response, neomage. I see you've already opened the ticket ID 2013121813450006 with our technical support team. I will contact you via email as I need some additional logging to help our testing team with the research. I've opened Ticket ID 2013122400270001. Thought it would be a good…
  • Can't you just add it to the exclusions list? No, unfortunately. I'm with NeoMage. This conflict seriously cuts down on my system's functionality. In the most positive of terms, may the technical team do what they can to resolve this quickly...
  • Hi John, Is the information about the last system scan updated correctly now? If the issue persists please make sure you have the latest build version 17.22.0.967. Please right click on the Bitdefender icon located in system tray and from the menu select "Update Now". Reboot the PC if requested, then check if the issue…
  • I was drawn to the forum for the continual update reboot request from BD. Found this thread and using the advice herein, I ran a repair process. It successfully uninstalled in the 1st step of the repair but got stuck at 25% for the 2nd step - the reinstall stage. I waited for over an hour then shut down the job. BD was…
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