Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

aussiejohn

Comments

  • Therefore should I disable Windows Defender via the control panel?
  • In that case please continue with the rest of the steps indicated in my previous post. Let me know how it goes! I have done all the steps you recommend and it makes no difference at all!
  • Hi, This situation may occur if more than one antivirus solution is installed on the same PC or if multiple applications are loading at startup. Please make sure to uninstall all other security solutions (if any) besides Bitdefender. Also, to improve the startup time of your computer open Bitdefender and click on Tools.…
  • Only upgraded to 2013 version on September 2. I too have had problems trying to print from the Safepay browser - I've only tried two of my banks so far and have contacted BD Support for their comments. Safepay seems a good idea on paper but a little more difficult to implement. Not being able to 'printscreen' doesn't help…
  • Super, thanks for the update Mike It will be interesting to see what they come up with. Just adding weight to the forum I also cannot print from within Safepay, the only way I can print is to disable safepay and log in to netbank normally but this going against what the program is designed for!
  • Thanks Christian, I have the Pro version but I have disabled the Real Time Protection! Hello Since we launched Bitdefender 2013, we removed "detection" for MalwareBytes from our installer. aussiejohn, all you have to do is to make sure MalwareBytes has the protection turned off and when you want to scan the system with it,…
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