azstar

what is a "TrayApp" I started up again and it wanted to install this. It says its not available. So clicked ok and now its searching and it isn't working. TrayApp.msi I got this on the one computer of mine I was able to restore without formatting.....a google search said it was related to my HP printer, I popped in my…

You almost certainly have not lost everything. Please don't panic. See my other posts. Your documents are there, if you reformat, they won't be anymore! This is what I was afraid of. Most of the real damage will happen because of users who either act rashly in the moment or are at that technical level where they know how…

This happened to both my laptops, was able to restore my Gateway laptop but my son's Asus is killed. I had to hit F2 and change the boot mode to the disc drive as primary so I can restore from the disc, but there is no repair option, only to wipe the drive and reinstall windows. So that means that he will lose an…

So, there I was, on Google, and all of a sudden a load of BitDefender alerts came up for FakeAlert, and I noticed that BitDefender was quarantining a LOT of Windows files. Of course, this took out Explorer, and I had to do a reset, and now Vista won't boot as it can't find the good old NT Kernel file. Great stuff guys. Not…

Dear users, While product updates undergo extensive testing, we only became aware of the problem after user reports. We are currently working on this issue but have no clear ETA. We are sorry for the inconvenience. off-topic: I find it awkward that you found the forums but did not find the big Support button on…

Still having same error, and no reply to the other thread, this is really aggravating me that nobody is responding to this issue. [system]=]C:\Program Files\BitDefender\BitDefender 2009\BitDefender InnerFire\midas64-v1_17\plugin_extra.m64 [3232] (full dump) Generic.Malware.K!PV.9BB410F3 Disinfect Failed In the other thread…

I got the same reported file this morning as well, leads me to think this was a false positive maybe????

I had the same issues as the two previous posts. I ended up restoring vista sp1 from the recovery disc, but of course all my settings and installed programs were wiped. Should I/can I turn bitdefender off before downloading and installing sp2 so the install will go properly? If I turn bitdefender back on after the update…

I also have had one of the trojans mentioned in this thread be found in last night's scan. I had bitdefender update this morning and then did a deep scan and the same file was flagged as not removable. [system]=]C:\Windows\System32\LogonUI.exe (memory dump) Gen:Trojan.Heur.1040BF4040 Disinfect Failed I am completely…