balasblue

Hello bluesprite & Niels Here's the Hijack This report. Nothing came up when I did the ADS Scan. I hope I did the screen shot ok, I did as you said, clicked on 'browse' went to the screen shot I saved and clicked on open and then on the green upload button. But I'm a bit confused, sorry. It says attachment space used…

Hi Niels & bluesprite I have run Hijack This again and below is the results. Thought I'd do this bit first in case it helped you more. Can you tell me how to get the screen shots from 'paint' to copy or paste in a post here. As I say I was going to show you the rogue antispyware window, but couldn't get it to 'paste' in…

Hi Niels & bluesprite Sorry for the delay in getting back, it's a bit hectic here. I ran SmitFraudFix and have posted the report below. I'm still getting lots & lots of advertising pop ups. Also I'm still getting these bogus antispyware security windows coming up. One of these popped up while I was here in the forum. I did…

Hi Niels I have downloaded superantispyware and have run a scan there was 75 adware cookies, which I got it to fix. So I will see how it goes, if it still happens I will go ahead with smitfraud as per your instructions. Thank you for telling me how to do screen shots. Do I keep all these anti spyware tools on my computer?…

Hi inSAnitY13xBalasblue here. A quick question, how did you get a screen shot of AV System Care?? I wanted to do that to show Niels & Bluesprite but didn't know how, can you tell me so I know for the future. Thanks Carol (balasblue) Niels & bluesprite Sorry for the delay in getting back, have again been busy with house…

Hi Niels I went to internet explorer pop up blocker settings and the 'Allowed Sites' window is empty, so the 'Remove All' button wasn't highlighted. Sorry the bit after that (as below) I don't understand, where you say: Fix these entries: R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =…

Hi Bluesprite & Niels Sorry for delay in getting back to you, got tied up with stuff re our house move. I did as you suggested and ran Hijach This and have pasted the results below. Re your question as to when I get the advertising pop up windows? I get them all the time I have internet explorer open, and yes even when I'm…

Hi bluesprite I have my pop up blocker set at high. The windows that keep opening are advert windows for things like mobile phone tones from Celldorado.com and lots of others i.e. enter your mobile phone no. to win something, others are join up for free money off vouchers, bingo, all sorts. The other windows I keep getting…

Hi bluesprite Yes I have XP service pack 2, thanks. Just a quick question, I keep getting load of advertising pop ups. i.e. for smilies, to win mobile phones and all sorts. Is there anything I can do to stop this or is it just a case of closing the windows down, which is what I have been doing? Just wondered, as it's…

Hi bluesprite and Niels Blueprite I've downloaded both the Ad Ware and the Spywareblaster from the links you gave me and at the moment it seems to have done the trick, but if I have any more problems I'll come back to you all if I may. My Internet Explorer is version 7.0.6000.16512. Just 2 quick questions re…

Hello Bluesprite Many thanks for your help, will have a go and report back here, I won't be able to do it tonight as got to go out, but will hopefully try it tomorrow. This AV Systemcare is really terrible and I'm always careful what I click on at websites because of these sorts of virus etc, but they still seem get into…

Hi Niels Sorry need your help again. I thought Rogue Remover had got rid of AV System care, but I'm still getting the av system care scan window keep coming up and still loads of advertising associated with it. I checked in the control panel and it's still there, I tried removing it but windows says an error occurred and…

Hi Niels Have run Rogue Remover in safe mode and it's got rid of the AV System Care, so will see how it goes. If I should get any problems would it be ok to ask your advice again? Is it ok to leave Rogue Remover on my computer in case I need to use it again? Once again thank you very much, I couldn't have done it without…

Many thanks again Niels, I will have a go, probably tomorrow. Again thanks to you and to Andrei, you've been very paitent and I do apologise for my lack of knowledge. Will let you know how I go, keep your fingers crossed for me Carol

Hi Niels I'm having a problem running the program it's fine until it goes to delete them, then Bit Defender starts going mad about all these AV System Care things trying to infect my computer, I keep clicking the ok button and then the rogue remover says it can't remove all the programs, then my computer freezes and the…

Hi Niels Thanks for that, will have a go tonight if I get time and will let you know, I think I'll need a couple of stiff whiskey's first, my poor old grey brain cells are working overtime

Hi Neils You kindly posted me a link to a majorgeeks download for the AVSystemcare virus I've got, tried clicking your link that you posted in your reply to me but I just get 'webpage cannot be found'. Would you kindly give it to me again Thanks for your patience Carol (balasblue)

Hi Neils Tried clicking on your link in your last reply to me, but explorer says webpage cannot be found. Sorry can you give me the link again please. Many thanks Carol (balasblue)

Hi Niels Many thanks for your patience, will give this a go and let you know. thanks again Carol (balasblue)

Hi Niels Sorry meant to have also asked, should I disable Bit Defender when I do this download and scan as when I tried another one it tended to stop it working properly I think? Thanks Carol (Balasblue)

Hi Neils Sorry another quick question, clicked on your link to download but couldn't see which one to actually download, on the bottom of the page I clicked on 'downloads' but there were quite a few so I'm not sure which one I should download, sorry to be a nuisance, I appreciate your help carol (balasblue)

Many thanks Andrei and Niels Niels, just a quick question you say after i have downloaded do an update, do you mean an update on the program I've just downloaded? Sorry, I'm not that great with computers and the technical side Thanking you again balasblue