Comments
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Hi ALex The version is 13.0.3.8 Baz Hello I am still waiting for an answer !!!! I still cannot use the antispam module and it is over 6 months since I raised the matter. Is it just me?
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Hello all, A new major update was released last week, Build 13.0.20.347, and the Scan Activity Bar issue was solved. Please let us know if the issue persists after this update. @ouzo777: We inform you that the major update was released only for the English, French, German, Spanish, Italian and Romanian versions. It will be…
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Hello baz, Please browse to the next location :C:\Program Files\BitDefender\BitDefender 2010, look after the "bdsmtpp.dll" file, right click on it and choose Properties. Click on the Version tab and let us what is the version that you have . Thank you. Hi ALex The version is 13.0.3.8 Baz
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Alex Its now 3 months since I spent a lot of time with your technical guy giving him access to my computer. The problem still has not been fixed. I had expected better from BD support - when will I get a fix? Not happy !
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Hey Alex How long before we get a fix for this annoying fault. It's now some 2 months since I raised the matter and sent you the requested information. Surely 2 months is not acceptable to fix what must be a simple software tweak. Every time I reboot, I have to reselect the option which is not good for a product like BD.…
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Hello Woudenberg and baz , Woudenberg : Please go to the next location:C:\WINDOWS\system32, look after a file called "user_gensett.xml" and delete it . Reboot your system after that and look if you have the same issue. baz :You should also try the instructions above and if the same issue occurs please go to the next…
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Hello baz, Do you encounter this slowdowns on all the webpages that you access or only on certain ones? Please also try to add some websites to the BitDefender Antiphishing whitelist and look if the same situation occurs . Thank you . Hi Alex The slowdown is not on browsing web pages, it is when I try to CLEAR the browsing…
