Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
-
Yes I see exactly the same issue. I'd add that there should be a link to Bitdefender's privacy policy on that tab and an entry in the help documentation.
-
OK Cristi, if that's the design, let me pose some simple questions. I've put in my own answers but would be interested in your responses. Q1) From a user's perpective what is the purpose of a custom scan? A) To analyse a designated set of files, the targets. Q2) What is a successful outcome? A) Completing the analysis of…
-
I've found out what causes a custom scan to scan a lot more than expected and take a long time to complete. In scan options .. custom there are several options in the miscellaneous section that should be deselected to limit the scan to the selected path. They are listed below along with an indication of the time penalty…
-
In the UK I've just installed the update to IS2012 version 15.0.33.1409. Unfortunately there is no change to the behaviour of the toobar and it is still exactly as described in my previous post.
-
Hi Please follow the steps from this post and let me know if the situation is fixed. http://forum.bitdefender.com/index.php?sho...st&p=124277 Have a nice day. Hi Cristi, In the UK we had that update about a week ago and I didn't notice any change in the behaviour of the toolbar and search advisor. The tests in my post were…
-
Please note that you can add that Custom Scan to Favorites and rename it as you want in order to remember the details about it. OK I've just figured out how to populate the favorites and I have to say it was not obvious at all. To add an item to the favorites * Point at a item in the recent scan list and a star will appear…
-
I can't get this toolbar to stay off across a reboot and the privacy settings do not always reflect the current state. I've tested in both administrator and user modes and these are my results. User Mode ======= Initial state - IE8 shows the toolbar and Google has green ticks next to all results Bitdefender privacy…
-
Thanks for the response and all the useful tips Gary. I'd found the context menu scan but was looking into custom scans as I'd imagined that more control would be available. You pointed out the Custom Scan...Scan Options but there is nothing in there that affects the boot or system drive scan, and I have tried changing…
-
The update to 15.0.31.1282 was delivered earlier today so I'm happy again. However it would have been good to have a response from BD on whether or not I should have had other updates between 30-Aug and now.
-
It's great that an update has been released but I still have this problem. Do you have any special instructions for how I can force my system to download the program updates?
-
It's the english version.
-
I see this exact problem with the US and International cnn home pages. Mexico and Arabic look OK. http://us.cnn.com/ http://edition.cnn.com/index.html http://mexico.cnn.com/ http://arabic.cnn.com/ I have IS2012, Windows XP SP3 and IE8. And no I'm not going to install a different browser
-
It is one month since I installed IS2012 and today the update failed with the message that other posters have reported, "To benefit from signature updates after 30 days since the installation, you must configure a Bitdefender account!". I logged into my existing BD account but couldn't see anything I was supposed to…
-
We had no reports on this issue so far, except for this topic. Can any of you posting that you encountered this issue reproduce the steps took until this occurred ? Since my post this morning my logs have been deleted once more and I had just performed a manual update. Subsequently I've done 2 more updates but it hasn't…
-
Yes me too. I've just noticed that my IS2012 events log was cleared last night at 2041 local time (UK). This time can be inferred from the creation time stamp on the history.xml file in C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Events
-
I am sure that Autoscan is activated on my system and I too saw this warning 4 days ago. I came to the conclusion that it must mean that a manual scan has not been performed and that makes sense as the IS2012 AV control panel now says Last Scan 4 days ago. Given that the help states "With Auto Scan turned on, there is…
