benno

Hi Niels, Thanks for all your help, both systems appear to run OKish although often unstable....I have been unable to properly resolve the problem. I believe that this problem is a BUG in BD, as it has appeared on my two systems that each run independently of one another. Hopefully, BD Support Team will soon resolve this…

Hi Niels, Thanks for your assistance so far.... Previously I had used removed and before that removed. Both were uninstalled with the appropriate removers, not the default "uninstall" function. Here's the screenshot of the .xml and .ini files. PC 1. No I could not find the issues that it was telling me it has. However,…

Hi Niels, Thankyou for your response. The Diagnostic tool was finally sent to me about 2 hrs ago. I ran the tools on both PC's as suggested and emailed the specific files and screenshots back to the BitDefender support team => support@bitdefender.com Yes, I removed all Antivirus and Spyware programs previously installed…