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@bhallbussys: Brian I am still waiting for your PM. Please upload the logs you generated to the link below: http://www.sendspace.com When the upload is complete you will be given a download link and one to delete the uploaded file. Send me via PM (Private Message) the download link from the Sendspace website. You can also…
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Please follow the instructions posted by DanyDan of BD tech support in this topic (second post) to submit the log files for investigation. Regards, Thank you for your response. I tried what you suggested and was told by DanyDan that I needed to create a new topic first. I have already ran the support tool and have the…