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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Mine is working just fine now. My faith in BD has been restored! Thanks for your work on this!
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See you later, all. I am going to go outside and enjoy the great weather, rather than mess around with this. I don't have the time for this kind of problem.
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Mine also hangs on both.
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I am enjoying the same problem. I just purchased the product on line yesterday evening. Needless to say, I am disappointed. If a solution is not found soon, I will go with something else.