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Okay vlad. Done that. Everythings fine now. Although I had autoupdate working which seems to update or check quite frequently. This time I did a manual update. I don't really understand why an update should make a difference. I might expect an update to detect viruses that previously weren't detected but not to fail to…

Thanks again to everyone. The link posted by vlad is the one I used and having tried it again, it is still registering as having Trojan.Downloader.Gen as bein present. Having had some recent bad experiences with Trojans which were detecetd by bit defender but not by McAfee or Norton/Symantec, I'm reluctant to disable my…

Thanks again. Regards, Steve

Hi Niels. A most excellent solution dude. We are truly not worthy!! As it happens, the account was an admin account; had it not been it could have temporarily been made so. Will this happen with all e-mail accounts or did something go wrong in installation? At home I find similar problems with PC games that insist that my…

Hello Florin and thank you. Unfortunately because of my ignorance in these matters I do not understand exactly what you mean by e-mail client. I have assumed you mean 'outlook express'. I have looked through the options and e-mail account settings for 'outlook express' and can find nothing that enables spam-filtering. Nor…

OK I checked and got rid of the final one by moving the drive to a USB interface adapter and doing a remote scan. Problems resolved. Regards, Steve

Thank you to all of you for your responses and apologies for not using the appropriate discussion channel. Bitdefender is doing evrything right. It detects the trojan, trys to disinfect or delete and when it can't it finally quarantines it. I subsequently checked the laptop and also found Clicker.CM on there as well.…