biomechman

So you found the folder? Is it full or empty? Yes, I found folder following the path you posted. The folder is full, and my Quarantine in BD is full. I am attempting to send the xlm files to DanyDan now.

@biomechman: thanks for the update, I do however need one more thing from you. Please ZIP / WinRAR ALL XML files from the Quarantine Folder and send me the archive via PM. The quarantine folder is: C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Quarantine C:\Users\All…

Thanks, getting closer but still not there. I changed options to see hidden files, but make it to: C:\Users\==MY USERNAME==\AppData\Roaming\BitDefender\ once I get here, there is only a folder "Desktop". I open it and only a folder "Profiles" and so on, but no "Quarantine" folder. Other suggestions? thanks OK, See Post…

I haven't tried it myself but it should be C:\Users\===YOUR USER NAME ===\AppData\Roaming\BitDefender\ You may need to have your options set to see hidden files... Thanks, getting closer but still not there. I changed options to see hidden files, but make it to: C:\Users\==MY USERNAME==\AppData\Roaming\BitDefender\ once I…

@biomechman: thanks for the update, I do however need one more thing from you. Please ZIP / WinRAR ALL XML files from the Quarantine Folder and send me the archive via PM. The quarantine folder is: C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Quarantine C:\Users\All…

Since I was unable to get Startup Repair to work, I selected the Advanced link at the bottom of the window and did a system restore. It worked and I was able to boot ok. I then ran the patch for bootable computer on their website and am now BidDefender Update Now. I will get back if this works. Good Luck and hang in there.…

tried this even before contacting the support in the morning - after the first time it says successful and after reboot that the bootmanager is missing - seems to be even worse than before - and after trying again windows is again trying to repair itself while booting like before - only difference is that starting the…

Hey BitDefender, how about a response. I have been at this since the beginning and have yet to get a reply for Tech support. If 5 Startup Repair attempts still fail to startup, should I do system restore? or What? thanks

I have finally fixed my desktop (not the bad problem). Thanks BD for the patch. However, my big problem is that my laptop is non-bootable. I have followed the steps and attempted 5 Startup Repairs and it still will not start up. What do I do now? Please Help, this is my work computer and I have much to do in preparation…

I have finally fixed my desktop (not the bad problem). Thanks BD for the patch. However, my big problem is that my laptop is non-bootable. I have followed the steps and attempted 5 Startup Repairs and it still will not start up. What do I do now? Please Help, this is my work computer and I have much to do in preparation…

For this situation you need to repair BitDefender. Go to Start->All Programs ->BitDefender 2010-> Repair or Remove. Cristi. Hi Cristi. I tried this solution to the same problem and it states the I must restart my computer for the configuration to take place. I am afraid to restart because it seems to cause larger problems.…

After following this all day (and night) I am ready to ask a question. I have two computers fallen victims to this problem. Laptop was first, and before I saw this forum I trusted bitdefender and clicked OK several times sending things to quarantine. I quickly became suspicious and tried to shut down the computer for fear…