bitdefjsl

Replied to your query in response to the ticket you have open with us. ID: 201108221045661. Even though the files you specified are not in my folders, I renamed the one I found with the closest name and this solved my problem. You state "9. Once the product will want to Update, please make sure to select only the Virus…

First of all I would like to ask you why you consider the level of Support so low ? You open the topic 3 days ago and you received so far few replies, including via email. Note that the average response time is 48-72 hours therefore I find your statement unjust. [Jack]: These may be acceptable response times within your…

Thanks Gary My ticket number is 201108221045661 - it is included in ym first post in this thread. Jack 1. Direct download links for all 2011 products can be found in this pinned topic. 2. If you received a ticket number from BD support, Please post it here for follow-up. Regards,

The level of support at Bitdefender is so low I am beginning to regret my decision to move over from TrendMicro. I was a happy customer of their's for years and made a change because of a minor irritation. What a mistake! If things don't improve quickly I'm heading back to them. Step 1 -- give me a link to download BD 2011…

Daniel, further info, Windows came up with a message "BitDefender AVC HV has a driver problem" and offered to fix. I clicked to fix but it couldn't find a driver on the Internet.

Hello Daniel, what is AVC? I have my antivirus running. I turned it off with no change. I have included the program in "excluded processes" with no change to my problem. The program is ThinkTDA from TDAmeritrade. When I load in its standard configuration it works fine. Within it there is a program called ProphetCharts. It…

BTW, does anyone have a link that will allow me to download the antivirus 2011 version ?