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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

bruce

Comments

  • You may need to reboot again to get your system working properly. When I turned on my computer today, the error message was finally gone. Before that I had rebooted at least several times with no success at all. The only thing I did differently the last time is I disabled Bitdefender Device Management Service in msconfig…
  • If you haven't already, you should probably contact support again and provide the requested diagnostic logs so they can hopefully finally resolve the problem.
  • As a few others have reported, I still have the same error message after updating to the latest version and rebooting. I then removed the program entirely using the Bitdefender 2017 uninstall tool and installed again from Bitdefender Central. After performing an update and rebooting, the problem reappears....
  • I doubt there is a simple workaround that doesn't compromise the software's security in some manner, or else an official representative would have already provided one . The latest response I received on my support ticket is that the program updates are only released once a month, plus the debugging time. I originally…
  • Why can't affected Bitdefender users have an option to fall back to an older, stable version, before all the new features/updates were introduced that "broke" our primary systems? Instead, everyone is forced to update to the latest version that hasn't been thoroughly tested on different operating systems/configurations,…
  • This is EXACTLY the same problem I am having on Win 7 64 bit, yet my support ticket has gone ignored the last few days. I told them the Bitdefender Device Management Service was hanging on startup and causing long start up times, with the same error message (also causes background colors to get changed as well). Resetting…
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