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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I am experiencing the very same problem. Can BitDefender Tech Support send me whatever the solution process is. I have been getting frustrated with BitDefender using a huge amount of system resources so that my Fast Internet connection is more like the ild 19,200 dial-up connections. brucew