Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

bryan38

Comments

  • I had an online chat with one of the Bid Defender techs. I was told that they are aware of the problem and are working on it. The issue centers around an update server. I was not given any further information. I can access the settings tab for updating, however, cannot access the individual options, all greyed out. Glad to…
  • When this condition is encountered. All the Update windows were greyed out and un-clickable. Also shows BD update unavailable. FIX this problem button does NOT fix this problem. It just takes you to update window with the BD unavailable message. However.......since I last wrote my amateurish observations it all seems to be…
  • Further to my troubles as with others of updates since Nov 17th. I clicked on my desktop just on a whim! [picture of open box and screen not BD red logo] and came up with "do you want to open this file etc.." Which I did. BD notified me to get updated version of BD 2009 if I wished. I went through the process. Looked like…
  • Mine BitDef is hosed. Please help. All was well for quite some time. And then update would not work. It still does not. The message is that I have 1 critical issue to fix, the update, but when I click on Fix and it finally tries to update, I get the Update Progress screen and no progress and a message saying: Update…
Default Avatar