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Comments

  • Thanks a lot. All is working now. It was a missing bdnc.ipv4 file for me (I guess it should be in both "Bitdefender 2016" and "Bitdefender Agent" folders - hopefully it'll help someone) Hello KiwiUfa, Thank you for sending the requested data. You will receive my e-mail with a possible solution via the existing ticket ID…
  • Half an hour later the support tools finished acquiring data. Please find a link to BDSP_WORK-PC_2015_09_25_19_34 file https://www.mediafire.com/?2qfox1cjt6okq7n 2. IE gives http 400 error 3. bdnc.ipv4 doesn't seem to be present in either of directories 4. The support tool doesn't work either - The progress bar is at 0 for…
  • 2. IE gives http 400 error 3. bdnc.ipv4 doesn't seem to be present in either of directories 4. The support tool doesn't work either - The progress bar is at 0 for more than 15 minutes now Please follow the steps below which help us determine if the computer can connect to the Bitdefender cloud server. 1. type cmd inside…
  • I've bought a 1 year subcription for 3PC - Total security. Registered an account at Central and activated the code. In my subcriptions I can see that I have 364 days left and can add up to 3 PCs. I've downloaded and installed the Total Security by clicking the "+" in "My Subcriptions". The problem is that after…
  • I've bought a 1 year subcription for 3PC - Total security. Registered an account at Central and activated the code. In my subcriptions I can see that I have 364 days left and can add up to 3 PCs. I've downloaded and installed the Total Security by clicking the "+" in "My Subcriptions". The problem is that after…
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