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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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So I uninstalled 2013 and installed 2014 and I also read the blurb about Anti Theft and it is supposed to cover Desktop PCs. So its still showing the wrong location..... And please explain how this works because a desktop PC isnt going to be locatable by cell towers is it. if indeed this is how it works as has been…
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Thanks for the info. I used the Renew link in the email I received, nowhere does it mention 2014... So obviously I continued to use the product that's installed on my PC, which is 2013. As for the Anti-Theft option in the dashboard if this really is for Mobile Devices, then it should give an indication on the screen!!! It…
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@ cerveau You are posting in an area for Bitdefender 2013. However, upon checking your Bitdefender account I could see that you have 2 Bitdefender products: Bitdefender 2013 and the new Bitdefender (2014) edition. Please tell me which product is currently installed on the PC you are unable to locate through Antitheft ? Hmm…
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The location depends on whether you are using it from your home router, then it is going to show the location where that router is connected to, or if you are using GPS and local cellnet connections it will be accurate (generally to within a few meters). My laptop running from the home router via wifi shows some few…
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. What is a "mapped network drive" ? My Antivirus Settings > Exclusions ... is set to "Autoscan" - CD/DVD and USB devices are "disabled" ... my preferences - because I don't know what a mapped network drive is, I left it as "AutoScan" - my laptop is stand alone with LAN connection (and optional wifi if I need it in other…
