Comments
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Hello, @Nick: have you removed all traces of the previous two security software you were using using the specific uninstall tools ? Would you agree with a remote session to try to resolve the issue together ? @Chris: glad to see the issue is now resolved. If you have any further queries feel free to contact us anytime!…
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@Chris: took ownership of the ticket you had with my colleague Mihaela and sent you further instructions. If it's OK with you, I would like to perform a remote session on your PC and look deeper into the issue, try to find the cause, then to be able to provide you with a permanent fix. Please check your email associated…
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Hi Chris, I have analyzed the logs you've sent and I would like to point out the fact that having multiple security solution having a real time protection module will cause issues, like the one you encounter. In your case you use both Comodo Internet Security and BitDefender. You will have to decide to keep one of the two.…
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Hi All, Also having the same issue. I am running BDAV Pro 2011 on my Win7 Pro 64-bit desktop and I have a problem with real time protection disabling and a warning that my computer has never been scanned for viruses I have removed any and all traces of AVAST, my previous security program. Windows Defender is disabled. I am…
