chrisd1

HI Dan, Good news this worked. Thank you for the assistance. Chris

Hi Dan, I have tried updating several times, not getting the latest update. Is this the current version for 2019 Bitdefender antivirus plus, internet security or total security? Can I just download the latest exe from Bitdefender and it will install the new version over the old one? Thank you. Chris

Hi, Still NOT working for my desktop. I am using Bitdefnder Anti-virus plus, no firewall module is enabled. I can scan but still no printing even with the updated version 23.0.10.31 Any help appreciated. Thank you.

BTW, they won't let you revert back, leaving customers in the dust......

Hi, I have the same issue on my desktop. Windows 10 64Bit and 2019 Bitdefender antivirus plus. Nothing prints using my new canon TS5020, but scanning works great. if you uninstall 2019 Bitdefender printing works. Opened support ticket 8/2/2018 and issue still not resolved. Support had me try a couple of things with no luck…