Comments
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The gmer.log file has been uploaded to SendSpace.com at: http://www.sendspace.com/file/12diyc The bdsi log can be found here: http://www.sendspace.com/file/y1wmtk
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The bdsi log can be found here: http://www.sendspace.com/file/y1wmtk I'm trying to follow your latest instructions and having some trouble getting access. In the meantime, I was able to log on to the infected computer using my son's sign-in and access the scan log long enough to copy it to a thumb drive. I've uploaded it…
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I'm trying to follow your latest instructions and having some trouble getting access. In the meantime, I was able to log on to the infected computer using my son's sign-in and access the scan log long enough to copy it to a thumb drive. I've uploaded it to the SendSpace site you listed earlier. Here is the link:…
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I can't do that. When the log opens it a new window, bitdefender quickly shuts it down and displays the following message: "iexplorer.exe has been terminated because it was deemed harmful by Active Virus Control" The scan results summary indicated two items failed to be cleaned. "This happened because no cleaning routine…