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Comments
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Good stuff Lisa. It seems your persistence in trying to troubleshoot this issue - despite your logs being deleted (just... wow) - has finally paid off. My overnight BD shutdown issues have been resolved since I reported in post #38. However, this "close the dialog box before the app will do anything else" issue that Lisa…
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I'll probably actually make the switch to AVG this weekend. I just haven't had time to do it yet. After repairing several PCs for friends and colleagues plus a couple of personal unpleasant experiences, I am not a fan of AVG. I will put up with a few days of BD idiosyncrasies before I let any AVG product touch my PCs.
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I just completed two chat sessions. In one, the rep told me to "Please be so kind and wait for my colleague's instructions , she will be able to respond to your question in the next hours, on the forum." When I told her I hoped that was the case as we've been waiting days for a response, she said "You will soon receive an…
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I just completed two chat sessions. In one, the rep told me to "Please be so kind and wait for my colleague's instructions , she will be able to respond to your question in the next hours, on the forum." When I told her I hoped that was the case as we've been waiting days for a response, she said "You will soon receive an…
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I echo Lisa's sentiments about the need for acknowledgement of the issue. Ignoring the issue for a day or two is simply poor form, but continuing to ignore the posters in this thread (read: the people who have purchased your product which in turn pays your salaries) for days on end, all of whom have all offered hard…
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Thanks for all your work on this Invalid_key_queen. Per your request I did not alter any settings on any of my machines; they all stay on 24/7. Here's the summary from each this morning: "fileserver" XP Pro, SP2 BD AV 2009 this machine was rebooted yesterday, but no user was ever logged into the desktop on user login this…
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Same here. As I stated in this post, the issue is replicating itself on multiple PCs, so I do not think it is a machine-specific or a compatibility issue - it's a BitDefender issue. I have another PC (not listed in the post linked above) running XP Home and BD AV 2008 which does not appear to be affected by this issue.…
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I did as you stated in this post and this morning I awoke to find that STILL my BitDefender has turned off in the middle of the night. Same here. As I stated in this post, the issue is replicating itself on multiple PCs, so I do not think it is a machine-specific or a compatibility issue - it's a BitDefender issue.
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- on what operating system are you running BitDefender? - did you have this issue immediately after installing the software or after a certain time since installing? - what other security software is installed on the system and what did you have before installing BitDefender? I have this same problem on multiple machines:…
